Departure from the Hospital
During your stay, our interdisciplinary staff of professional caregivers works with you and your physician to develop an appropriate discharge plan. If your discharge plan includes post-hospital services such as hospice care, skilled nursing, home care, outpatient therapies, equipment and transportation, a case manager or a social worker will help to arrange them for you. Your physician and nurse will provide you with specific discharge instructions. Your physician will provide prescriptions to be filled at your own pharmacy, and will give you instructions for follow-up in the office or clinic.
If you have any questions about your discharge or the follow-up care you require, please talk with your physician and nurse.
Billing Information
Stamford Hospital will bill your health insurance company, Medicare A & B, or Medicaid. We will make every effort to process your claim in a timely manner. Please remember that your policy is a contract between you and your insurance company.
You have the final responsibility for payment of your hospital bill. We offer payment options and financial assistance to eligible patients seeking additional help with their hospital bills. The hospital’s charges usually fall into two categories: 1) a basic daily rate, which includes your room, meals, routine nursing care, and housekeeping, and 2) charges for special services and supplies, including items your physician orders for you, such as operating room, delivery room, radiology procedures, anesthesia supplies, oxygen supplies, intravenous solutions, laboratory tests, and medications. You may also receive separate bills from physicians for specialty services, including the Emergency Department.
If you have questions regarding your hospital bill or want to provide the hospital with additional billing information, please call a Patient Registration Financial Counselor at 276-7792 or 276-7576.
Patient Survey
At Stamford Hospital, we are focused on providing the highest level of medical care while also making your stay as comfortable and nurturing as possible for you and your visitors. We appreciate your feedback. After you return home, you will receive a Patient Satisfaction Survey in the mail, asking you to rate various aspects of your care on a scale of 1 to 5 (with 5, the highest score, reflecting “very good” care). Please evaluate your stay candidly. We learn about what we are doing well and where we can improve from your ratings and comments. We appreciate your feedback.
Going Forward
We’re here to provide you with up-to-date health-related information and support. Stop by our library or click here to access our community health education programs and seminars.